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Schedule Heatcraft Refrigeration Training 

Training The Best In The Refrigeration Industry

Why choose Heatcraft Training?

Increase your knowledge of refrigeration fundamentals
Increase your knowledge of refrigeration fundamentals
Strengthen the practical skills you use in the field
Strengthen the practical skills you use in the field
Reduce product performance issues in the field
Reduce product performance issues in the field

Our commitment to excellence does not stop with our products! We offer industry-leading product and refrigeration training to increase proficiency in specifying, installing and maintaining Heatcraft Refrigeration Products equipment and systems solutions. Take your skills to the next level by enrolling in the Heatcraft Certified Contractor Program focused on best practice techniques for installation, maintenance, programming and troubleshooting on proprietary refrigeration controls and products.


Calendar of Events

Register for In-Class Trainings and Webinars

This course is designed to enhance the knowledge, skills and understanding of electrical wiring diagrams, interpretation of common symbols used in schematic and ladder diagrams related to electrical troubleshooting and of the refrigeration cycle.  Stressing interpretation of common refrigeration failures in medium and low temperature equipment.  

This is a paid course. All training materials are provided. Tablets and laptops are optional.

IN-CLASS - CORE - Electrical & Refrigeration Diagnosis - Two-day Course

This course provides a review of basic electrical principles, components, and electrical distribution systems. Students are exposed to examples of basic electrical distribution systems that may be seen in the field. The training content will cover wiring symbols and schematic diagrams and how to read them. The overall goal is to develop troubleshooting techniques using multimeters and amp probes to efficiently locate the root cause if equipment failure.

It also provides a review of basic refrigeration principles, components, and how they work together in a sealed system. Students are exposed to examples of common system issues and how to efficiently find the root cause of system failures. The overall goal is to develop troubleshooting techniques using common pressure and temperature measuring devices commonly used in the field. 

The content of this course targets the beginner and intermediate HVAC/R technician as well as the seasoned technician who wishes to attend a refresher and sharpen troubleshooting skills.

This content is presented by means of interactive lectures, with practical hands-on activities on electromedical training simulators and with practical hands-on activities as the student works through common troubleshooting scenarios that are seen and dealt with under real world applications.   

This course will enhance the knowledge, skills and understanding of electrical wiring diagrams and of the refrigeration cycle

Sign Up May 14, 2024
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This Two-day course covers the necessary considerations connected to safe system installation, startup, and commissioning of a CO2 Transcritical system.

This is a paid course. All training materials are provided. Tablets and laptops are optional.

IN-CLASS - CO2 Transcritical Certification - Two-day Certified Program

This course is the next progression in line from the CO2 Transcritical Technology 101 course.
This course focuses on CO2 applications, and the controls needed to manage CO2 Transcritical systems as well as consideration for successful startup and commissioning of a transcritical rack system. 

This course is designed for the seasoned refrigeration professionals interested in improving their understanding of the more detailed aspect connected to CO2 Transcritical refrigeration systems.

This content is presented by means of interactive lectures, controller setup activities on a CO2 rack in the classroom as well as practice time on an actual working CO2 rack system in the state-of-the-art Heatcraft R & D Lab. 

This course covers the necessary considerations connected to safe system installation, startup, and commissioning of a CO2 Transcritical system.

Sign Up Feb 28, 2024

Learning to work with natural refrigerants as the world focuses on ways to slow or stop the effects of global warming. This basic course covers the classifications for refrigerants with a focus on what are sometimes called “mildly flammable” refrigerants available today.

FREE WEBINAR - A2L Refrigerants

What is GWP and what are low GWP refrigerants? Standards effect where have we been, where are we now, and where are we going. (Standards and regulatory update) What are flammability classes? What are the differences between flammable refrigerants? Where are we going to see flammable refrigerants in our industry? What you need to know about flammable refrigerants?

This course is designed as an overview that anyone in the refrigeration industry can benefit from, including counter or support staff and contractors looking to expand their knowledge of applying “mildly flammable” refrigerants available today.

This content is presented by means of interactive lectures, as well as Q & A discussion in class.  

Sign Up Mar 21, 2024

This course, held at our state-of-the-art training lab in Stone Mountain, Ga., is a deep dive into the sequence of operation, installation, setup, service and troubleshooting of the intelliGen™ refrigeration control system. Defrost logic options are compared to standard electromechanical equipment. The content is presented as a two-day event.

This is a paid course. All training materials are provided. Tablets and laptops are optional.

Candidates for the Heatcraft Certified Contractor Program (HCCP) must first complete pre-work before they can attend training classes. The registration button will lead you to download the application and then, once accepted into the program, you will receive a link to complete the pre-work.

IN-CLASS - HCCP intelliGen™ Certification - Two-Day Certified Program

This course is a deep dive into the sequence of operation, installation, setup, service, and troubleshooting of the intelliGen™ refrigeration control system. Defrost logic options are compared to standard electromechanical equipment. The content is presented as a two-day event.

Day One:

Includes an overview of Heatcraft products with an emphasis on component access, including connection points for refrigerant connected tubing, plus high and low voltage connections. The content includes a discussion of possible applications of Heatcraft’s portfolio of products.

Day Two:

Immerses the student in the intelliGen sequence of operation, installation, setup, and troubleshooting of the user interface, the iRC control and the various control features and options available when using the state-of-the-art control. Five hands-on activities are part of the learning process throughout this course.   

This certification course is designed for the seasoned refrigeration professional interested in improving their product understanding and proficiency in the installation, setup, and troubleshooting of Heatcraft’s premier controller, intelliGen™ and understanding of the benefits connected to participation in the Heatcraft Certified Contractor Program (HCCP).

This content is presented by means of interactive lectures, and show and tell using actual system components and hands on activities with special training simulation units.

This course will nicely position the refrigeration professional as the Heatcraft expert in their service area. This will allow for more efficient troubleshooting which translates into more profitable projects allowing for a higher volume of completed installation and service calls.

Sign Up Jun 04, 2024
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This course, held at our state-of-the-art training lab in Stone Mountain, Ga., is designed for individuals who are new to the technical aspects related to the refrigeration process and the components that make heat transfer possible. The information covered in this class can be helpful for HVAC technicians seeking to branch out into the refrigeration installation and service arena.

This is a paid course. All training materials are provided. Tablets and laptops are optional.

IN-CLASS - Refrigeration and Installation Basics

This course introduces participants to the basic science of heat transfer as it relates to the refrigeration cycle. The fit and function of all major sealed system components will be discussed which includes the part each component plays in the transfer of heat. The second half of this course focuses on best installation practices for installing and setting up a walk-in cooler of freezer.   

This course is designed for individuals who are new to the technical aspects related to the refrigeration process and the components that make heat transfer possible. The information covered in this class can be helpful for HVAC technicians seeking to branch out into the refrigeration installation and service arena.

This content is presented by means of interactive lectures and show and tell using actual system
components. A pipe sizing activity will be performed in this session.  

This course will introduce the HVAC technician to the nuanced differences between air conditioners and refrigeration equipment. This course is a nice step toward successfully adding refrigeration equipment to the list of products that they can install, commission and repair.  

Sign Up Jun 12, 2024
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This course, held at our state-of-the-art training lab in Stone Mountain, Ga., is designed for the seasoned refrigeration professional interested in improving their understanding of the more detailed aspect connected to Mohave™ -- Heatcraft’s proprietary hot gas defrost refrigeration system.

This is a paid course. All training materials are provided. Tablets and laptops are optional.

IN-CLASS - Hot Gas Defrost - Mohave™ 101

This course begins with a brief review on the thermodynamics as applied to warming and freezing unit coolers (UC). The refrigeration piping and valves are discussed, followed by the sequences of operation in the cooling mode and what changes during hot gas defrost in the Mohave™ system.

This course is designed for the seasoned refrigeration professional interested in improving their understanding of the more detailed aspect connected to Mohave™ -- Heatcraft’s proprietary hot gas defrost refrigeration system.

This content is presented by means of interactive lectures and show and tell using actual system components in the Heatcraft training lab with access to a working Mohave™ system. 

This course will be a solid next step in becoming more comfortable with hot gas defrost technology and the basic sequence of operation connected to Heatcraft’s Mohave™ hot gas defrost refrigeration system.

Sign Up Jun 06, 2024
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This non-certification course, held at our state-of-the-art training lab in Stone Mountain, Ga., is designed for the seasoned refrigeration professional interested in improving their understanding of the basic aspect connected to CO2 transcritical refrigeration.

This is a paid course. All training materials are provided. Tablets and laptops are optional.

IN-CLASS - CO2 Transcritical Technology 101

This course introduces participants to the basic science connected to medium and low temperature CO2 transcritical technology. The basic components of this type of system will be discussed as it relates to cold storage.  

This non-certification course is designed for the seasoned refrigeration professional interested in improving their understanding of the basic aspect connected to CO2 transcritical refrigeration.

This is part one of a two-part presentation of the transcritical refrigeration process.

This content is presented by means of interactive lectures.

This course is a solid next step in becoming more comfortable with low GWP refrigeration technology and the basic sequence of operation connected to CO2 transcritical systems.

Sign Up Jun 11, 2024
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Meet the trainers

Picture of Don Fort, refrigeration trainer
Don Fort

Don Fort has nearly 40 years of HVACR industry experience – 25 of which has focused on technical training and education and is master certified in course facilitation as well as instructional design. Fort is also an active member of the Refrigeration Service Engineers Society (RSES) and holds a Environmental Protection Agency (EPA) 608 type I, II certification. Fort is adept at making a connection between the logic and theory of the refrigeration cycle, while demonstrating how the components and equipment of medium-, low- and extra-low temperature cold storage systems work together in real-world environments.

Picture of Justin Bailey, refrigeration trainer
Justin Bailey

Justin Bailey has been working in the HVACR industry for nearly 40 years. Bailey graduated with a technical degree in Climate Control Technology from RETS Tech in 1984. After running an HVAC service company for 15 years, Bailey moved into training, and became the HVAC department director at a technical school. Bailey holds an unrestricted license in the state of Georgia, as well as an Environmental Protection Agency (EPA) Universal Certification, and is a proctor for EPA refrigerant certification exams.

Picture of Scott Ballenger, sales engineer
Scott Ballenger

Scott Ballenger has more than 25 years of experience in the HVACR industry, having worked as a refrigeration service pipefitter, field technical consultant and sales engineer. Ballenger previously spent time as a technical trainer for Lennox International. He is a Rankin Technical College graduate and holds an Environmental Protection Agency (EPA) Universal Certification.

Picture of Glen Bereti, senior sales engineer
Glen Bereti

As a senior sales engineer for Heatcraft Refrigeration Products in Western Canada, Glen Bereti uses his more than 20 years of experience in the HVACR industry to provide advanced product knowledge and equipment selection for customers, as well as guidance on regulatory compliance. Bereti attended the mechanical systems program at Excellence Alliance University and was an undergraduate in the Bachelor of Arts program at Thompson Rivers University in Kamloops, British Columbia.

Picture of Stephen Cote
Stephen Cote

Steve Cote has more than 20 years of combined experience in the HVACR industry. After spending the first 12 years of his career as a technician focusing on installation and service, Cote transitioned to the wholesale side of the business before starting his career at Heatcraft Refrigeration Products. He has also taught a night course in refrigeration at a local community college, as well as conducted trainings on variable refrigerant flow (VRF) and mini split systems.

Picture of Aaron Shanahan, senior sales engineer
Aaron Shanahan

In Aaron Shanahan’s role as a senior sales engineer, he sizes and selects equipment for customers, educates them on the ever-changing regulatory landscape and provides after-sales service. Prior to joining Heatcraft Refrigeration Products in 2018, Shanahan worked in oil and gas, mechanical excavation and propane back-up fuel systems. He holds a bachelor's degree in mechanical engineering from Gonzaga University.

Picture of Chris Thomas
Chris Thomas

Much of Chris Thomas’ more than 37 years in the HVACR industry has been spent in supermarket and convenience store service and installation start-up. Thomas’ focus is to ensure systems installed today are maintained properly and technicians are given the best equipment and training to help them stay competitive in today's challenging service environment, while also keeping them up to date on the latest technology.

Picture of Robert Thornton
Robert Thornton

Robert Thornton has been in the refrigeration industry for more than 43 years, having worked in all facets – from service technician to maintenance supervisor, application engineer and troubleshooter. Thornton started his refrigeration career in the United States Coast Guard as an on-board machinery technician and has been with Heatcraft Refrigeration Products for 37 years.

Picture of Aaron shanhan
Chuck Watterson

Chuck Watterson has been in the refrigeration industry for more than 20 years, with experience in many areas - from service technician, to sales, to service manager and general manager of a mechanical contractor in north central Indiana. A United States Marine Corps veteran, Watterson served as a combat engineer, as well as a water survival instructor and recruiter.

Picture of John Gibson
John Gibson

As a senior sales engineer for Heatcraft Refrigeration Products in Eastern Canada, John uses his more than 25 years of experience in the commercial refrigeration industry, almost 20 years with Heatcraft, sizing and selecting equipment for customers, and providing after sales service. John has a bachelor’s degree in mechanical engineering from Concordia University in Montreal, Quebec.

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