Heatcraft Warranties 

banner image of transition of Access to Answer, the warranty portal to the HUB

Do more with The HUB!

With The HUB Warranty, you can:
  • File claims directly with a simple submission process
  • File claims in bulk using the bulk upload method
  • Receive a claim ID number for seamless tracking
  • Look up all submitted claims and get a claim status for each
  • Receive quicker claim credit and approval
  • Attach documentation and images
  • Submit new/unused teturn
  • Print out a detailed claims report
  • Receive consistent and complete claims information

To improve our digital experience, we’ve evaluated our resources and tools available across platforms and have decided to retire Access2Answers (A2A) on July 15, 2022. Although the A2A platform will be no longer available, the good news is The HUB’s redesign provides all the core features you need, plus more. You will have access to product availability, parts lookup, warranty claim submissions and order status visibility, among other features. Register or log in to The HUB using the link below. If you have any questions or concerns, please contact us at [email protected].

Warranty Documents

Heatcraft products are built to last, using durable materials and the highest quality components. And if that isn’t cool enough, all of our products are backed by the best warranties in the industry, ensuring years of reliable performance. Processing a warranty claim is fast and easy. Click on the documents below for additional information about our warranty terms and our standard catalog products warranty.