STEP+ stands for “Striving Toward Excellent Performance.” Developed as a business-improvement program, STEP+ includes principles of Six Sigma, Lean Enterprise and ISO 9001, along with Best-Practice Benchmarking, Performance Management and Strategic Planning.
This unique combination of manufacturing techniques and processes gives Heatcraft the ability to provide our customers with products and services that are among the best in the industry.
Every year, Heatcraft employees contribute thousands of volunteer hours to community and charitable organizations. A shining example of this commitment can be seen in our efforts along the Louisiana Gulf Coast in the aftermath of hurricanes Katrina and Rita.
Employees from our plant in Tifton, Georgia, joined together to assemble and ship more than 50 condensing units to various businesses affected by the disaster. The process normally takes a week or more, but the team managed to get the job done within two days.